Frequently Asked Questions

Everything you need to know about your luxury shopping experience.

Are all items guaranteed to be authentic?

Absolutely. Every item at Love Luxury undergoes a rigorous multi-point authentication process by our in-house experts before being listed for sale.

What are your shipping times and costs?

We offer complimentary express shipping on all orders over $500. Standard domestic delivery typically takes 3-5 business days, while international shipping varies by location.

What is your return policy for high-end fashion?

We accept returns within 14 days of delivery, provided the security tag remains intact and the item is in its original, unworn condition with all packaging.

Do you offer international duties and taxes coverage?

For most regions, we ship on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the final price at checkout.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm.